FAQ's

Q

What is Telematics? 

A

Telematics is a technology that has been around for more than 20 years. It’s a technology that allows your vehicle to communicate with another computer or Internet enabled device of your choice for location, vehicle health status or alerts through you navigation. In fact, if you have ever used a GPS, you are utilizing telematics.

Q

Who is Lynx Telematics? 

A

We are a company based in Milford, Ohio. We work with many well known and recognized companies in the Cincinnati market, helping them to lower operating costs. Through driver modification, we have assisted these companies with increasing their company's safety.

Q

How did Lynx Telematics come up with the idea of a Teen Safe Driving Monitor? 

A

Simple! We are parents ourselves and some of us have suffered an unnecessary loss of a life, too soon, from reckless driving. No parent should ever have to answer the door late at night to find an officer of the law standing there. We wanted to do something for parents that we wish had been there for us. 

Q

How much does Lynx Safe cost? 

A

The LynxSafe device that plugs into your vehicle costs $295.00. That is a one time cost that comes with a limited lifetime guarantee. 

Q

Are there any additional costs associated with the LynxSafe device? 

A

Yes. There is a $19.95 per month monitoring fee. The LynxSafe device communicates wirelessly via satellite and web enables devices, it is very similar to you cell phone's monthly bill, without the obligatory 2 year contract.

Q

Am I locked into a contract? 

A

No. However, we only require that you notify us 60 days in advance that you would like to terminate service. At that point, (60 days from your request) your credit card will no longer be charged for service.

Q

Who has access to my information? 

A

Only you and Lynx Telematics can view your data. Your information is not shared or sold to any third party vendors, like many of the devices you see advertised by the big insurance companies, of typical “rewards” programs at grocery stores and gas stations. We did not begin our business with a mission other than to provide parents with a “peace of mind” device and help to shape a nation of safer teen drivers.

Q

What about the “Big Brother” concern that my kids may have? Will they think I’m spying on them? 

A

As parents of teen drivers ourselves, we are less concerned about “Big Brother” than we are about “Good Parent”. Plus, we also remember how we drove when we were out on our own with friends in the car! The scariest day in a parent’s life is when our son or daughter ventures out with the car, on their own for the very first time. We owe it to our children to let them know that we are still connected to them and it is in their best interest to drive just as cautiously as they did during the training phase of their drivers-education. Keeping them safe is a bigger priority to us, as parents, than worrying about their concerns with privacy. 

Q

How is LynxSafe different from the insurance companies’ devices I see on TV? 

A

Great question! While those devices are very similar in many ways, our LynxSafe Device puts you, the parent in complete, real time connectivity with the driving habits of your son or daughter. The devices marketed by the insurance companies, monitor an individual’s driving patterns and then runs the data through a complex set of algorithms used by their actuaries and then assign a risk factor to the driver that is reflected 30-60 days later in a report and an adjusted insurance premium. 

Q

Is there any hardware to install on my computer? 

A

There is no hardware to load onto your computer. This is a cloud based application and can be utilized through any web accessible computer, tablet or smart phone.

Q

How difficult is LynxSafe to use? 

A

Very simple. The Lynxsafe device installs in seconds and begins communicating via website of cell phone with live, real-time feedback.

Q

What is a Geo-Fence?:

A

A geo-fence is an easy to set up boarder that can be named school, home, work or other nickname of choosing to send you alerts via text when the vehicle arrives or leaves the area. Say for example, you are traveling out of state and your teen driver is not allowed to go anywhere but to school, work and home. You will receive a weekly event summary detailing your child’s driving habits. 

Q

 Can it be removed or disabled?

A

Yes it can be removed and tampered with however, thanks to our “Unauthorized Device Removal” feature that is used by the biggest fleets in the United States; you will be notified the moment the LynxSafe Device is plugged back in. Now you have another conversation pending.

Q

How should I explain it to my Son or Daughter? 

A

Very sensibly of course. Driving is a privilege as well as a dangerous activity. As we have explained it to our children; while we are very proud of them at this moment and have a high level of trust and confidence in them, there are certain rules and regulations that must be observed to maintain the privilege. We want them to know that we are always along for the ride.